Privacy policy
Privacy Policy
This Privacy Policy explains how NEN Collectibles collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you browse our store or place an order, we may collect the following information:
Personal Details – such as your name, email address, phone number, and delivery address
Payment Information – such as your billing address
Order Details – including what items you purchase and your order history
Device Information – such as IP address, browser type, and how you interact with our site
2. How We Use Your Information
We collect and use your information to:
Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer service requests
Improve our website and shopping experience
Send promotional emails (only if you opt in)
Prevent fraud or suspicious activity
3. Sharing Your Information
We only share your information with trusted third parties that help us run our business, such as:
Payment processors
Delivery services for shipping your orders
Marketing tools (e.g., email platforms, if you’ve opted in)
We do not sell, rent, or trade your personal data to third parties.
4. Data Security
We take appropriate measures to protect your data and ensure it is not lost, misused, accessed, disclosed, or altered. All sensitive payment information is encrypted and processed through secure third-party gateways.
5. Cookies
We use cookies to improve your browsing experience. Cookies help us remember your preferences, analyze traffic, and provide you with personalized content. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask for your information to be corrected or deleted
Opt out of marketing communications at any time
To make any such requests, contact us at nencollectibles@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of the site means you accept those updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 nencollectibles@gmail.com